Privacy Matters
Your data is handled with care and full transparency.
Last Updated: 19 May 2026
Welcome to Dignity in Care Academy (“we”, “our”, or “us”), accessible at Dignity in Care Academy.
We are committed to protecting the privacy of our students, prospective applicants, caregivers, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enquire about our services, enrol in our training programmes, or engage with Dignity in Care Academy and Dignity in Care Agency services.
1. Information We Collect
We collect information that you voluntarily provide when you complete forms, register for information sessions, apply for training, enquire about care services, or communicate with us.
Personal Identification Information
This may include your full name, email address, telephone number (including WhatsApp contact details), and general location information such as parish, city, or country of residence.
Educational and Professional Information
Information relating to your caregiving experience, training goals, qualifications, employment interests, and programme participation.
Technical Data
We may automatically collect certain technical information such as IP address, browser type, device information, referral source, and website usage activity through cookies or analytics tools to improve website performance and user experience.
2. How We Use Your Information
We use collected information to:
Process training enrolment and caregiver applications
Manage student and caregiver records
Send Zoom links, course updates, schedules, and educational materials
Respond to enquiries and provide customer support
Match suitable caregivers with families where applicable
Improve our website functionality and service delivery across Jamaica and the Caribbean
Comply with legal, regulatory, and administrative obligations
3. Sharing and Disclosure of Information
We respect your privacy and do not sell, trade, or rent personal information.
We may share information only in the following limited circumstances:
Service Providers
Trusted third-party service providers who assist with website hosting, online class delivery, communication systems, payment processing, or administrative support, subject to confidentiality obligations.
Legal Requirements
Where disclosure is required by Jamaican law or in response to valid legal or regulatory requests.
4. Sensitive Information
Where care-related or medical information is required for caregiver placement or care assessment purposes, such information should only be submitted through authorised intake and assessment processes.
Please do not submit sensitive medical information through general website contact forms.
5. Data Security
We take reasonable administrative, technical, and organisational measures to help protect your information against unauthorised access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
6. Third-Party Links
Our website may contain links to third-party websites or social media platforms, including Instagram, TikTok, Zoom, or other external services.
We are not responsible for the privacy practices or content of these third-party platforms. We encourage users to review their privacy policies separately.
7. Your Rights and Choices
You may request to:
Access personal information we hold about you
Correct inaccurate information
Request deletion of your information where legally permitted
Opt out of promotional communications at any time using the unsubscribe option or by contacting us directly
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date. We encourage visitors to review this page periodically.
9. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Dignity in Care Academy
Email: dignityincareacademy@gmail.com
Phone (Jamaica): (876) 542-2304
Website: www.dignityincareacademy.com
Privacy Policy
Phone
Jamaica (876) 542-2304
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